We all get caught up in negative cycles in our relationships at work (and home!) It could be the tone of voice used, or something that was said, or even a particular look – and we’re triggered. Straight into a reaction we’re barely aware of. And before you know it we’re irritated and annoyed and frustrated – or left feeling confused and bewildered as to what just happened. Relationships can be hard!
And yet they matter so much. When we feel like an important work relationship is on shaky ground, it causes stress and distress, and our work performance suffers. As a leader it is your job to create a sense of psychological safety for your team. This in turn boosts team and individual engagement, which then motivates and improves performance. But how do you manage all those ‘people issues’?! The conflict, the ‘not-quite-conflict’, the ‘not-getting-on’ness, the bad feeling that can quickly escalate to toxicity.
As a leader it is your job to create a sense of psychological safety for your team.
HR, L&D, People Officer, CIPD connections,
Managers, Senior Leaders
Live webinar on Wednesday 20th March
at 1pm GMT/2pm CET
Niamh Hannan is a Chartered Psychologist with the Psychological Society of Ireland, and a Professional Coach (ICF registered, accredited to ACC level). She is also an Accredited Thought Leader in Empowering Authentic Leadership, with the All Ireland Business Foundation. Niamh was awarded Wicklow Solo-Businesswoman of the Year with Network Ireland (2022).
Niamh works with:
* Senior Leaders who are ready to clear limitations and are committed to being at their personal and professional best
* Organizations who want to support the personal growth, wellbeing and development of their leaders and by ripple effect, their workforce
Over the past 24 years Niamh has worked with 1000s of people, both 1to1 and in groups; in organizations including Government Departments, Virgin Media, Allianz, KPMG, Facebook, Central Bank, Arthur Cox, VHI and many more; helping them to reduce stress, build resilience and wellbeing, support the development of emotional intelligence and generally thrive!
Since mid 2023, Niamh has been training and working with Dr Lola Gershfeld, California, in her science-backed Emotional Connection strategy (EmC), and will be the first Certified EmC trainer/facilitator in Ireland/UK/Europe. EmC strategy is an evidence-based process for building and repairing relationships in work. The EmC process is a structured way of building emotional intelligence in leaders, helping them to be more emotionally attuned, so that they can create psychological safety and build engagement thereby also boosting productivity.